The proportion of captive parts, the impact of cybersecurity, the costs and complexity of access to technical information, the impact of software downloads, and finally, the impact of remote access to vehicle data, functions, and resources—these are, broadly speaking, the five factors that will affect the aftermarket over the next ten years, according to the conclusions of a study conducted in collaboration with Berylls by AlixPartners and CLEPA, and presented by FIGIEFA at the recent Automechanika Frankfurt.
The main conclusion of the study is that there is an absolute need for regulatory intervention by the European Union, which is key to ensuring that the European vehicle repair and maintenance market continues to operate as a dynamic and competitive market.
Delving into the five factors, the study highlights the following:
- Captive Parts: So-called captive parts will increase costs for consumers. In a worst-case scenario, where they are available exclusively through the OES channel, global costs would increase by €9.3 billion. In a more moderate scenario, where suppliers are not restricted in the distribution of these parts and reverse engineering is technically and economically feasible to some extent, the projected cost increase is €1.3 billion.
- Cybersecurity Measures: These will impact almost all types of repairs across all segments. In Scenario 1, OEMs actively use cybersecurity measures to limit third-party access to OBD information and the ability to replace parts. Multi-brand repairers will have to pay additional fees for authentication, OBD access certificates, OBD data, and parts activation. Scenario 2 assumes a strong regulatory framework that grants independent operators equal access to vehicles, OBD information, limits excessive fees, and allows the use of multi-brand tools for diagnostics and replacement parts activation if needed.
- Access to Technical Information and Data: Data is a prerequisite for all types of services and repairs in all segments. The source of this information is always the OEM, and with increasing complexity, the granularity of this information becomes increasingly relevant.
- Software Updates: In workshops, software updates are becoming a standard repair method and are increasingly important for all types of repairs, especially for segment 1 vehicles. All software versions are released by the OEM and are only available through OEM backends. Independent repairers rely on access to OEM servers, which typically charge a one-time handling or service fee of up to €100 per update.
- Exclusion from the New Vehicle Spare Parts Market: As new vehicles enter the market and gradually age, without regulatory measures to address the identified risks, independent aftermarket operators will become increasingly excluded from the service market, particularly for vehicles under six years old.
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